Sitel - Not as customer friendly as it implies
Not really a great company to work for.Management has a phony demeanor about themselves, they say one thing and do another.
For a company that is extolling its virtues about being great people connectors, it's not really the case. I can see why people quit the job, and nobody really gets promoted. Site metrics are a joke and don't allow much in the way of improvement.
The training also is a little lacking in areas, and it explains why there are many errors on the job.Overall, it's a profit driven company, so their bottom line is money not people.